Managing Your Information Preferences
We collect information that personally identifies you, such as your e-mail and other personally identifiable information that you choose to provide us with or that you choose to include in your Chatox profile or account (“Personal Information”). You may be asked to provide us with Personal Information when you register with the Site or use any of our Services, and at other times. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Site or Services. We may also receive additional Personal Information, such as your name, address, and payment information, from Service Providers, like our payment processors.
Usage Data and Site Activity
We automatically collect information regarding the actions you take on the Site (“Usage Data”). For example, each time you use the Site we automatically collect the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, and the time and duration of your visits to the Site. This anonymous usage information may be associated with your username and profile, but we do not disclose the associated usage information to third parties. We use this information to help us understand how people use the Site and Services and to enhance the services we offer.
How We Use Information
Profile Information You Make Available to Others
By using the Site or the Services you may make certain of your Personal Information available to others. For example, your email address will be visible when you have someone in your contacts list. You should therefore ensure that any person who you have in your contacts list is someone who you are happy to share your email address with.
Identification of References
Chatox is contractually authorized to identify the name, company name, company logo and brand of its Customers who are not consumers as reference customers, for the purposes of advertising its products (e.g. on the website and in printed advertising materials). This data shall not be published or used in any further way. You may revoke your consent of use for the future at any time.
Customer Data/Inventory Data
The information provided by you on the occasion of an inquiry or a product order (in return for payment or for free in the case of test versions) to Chatox will be stored solely for the purpose of processing the inquiry or order. For queries, this includes your name, e-mail address, and telephone number (in certain cases); for orders, this includes the customer’s name, name of the customer’s authorized employee (if applicable), e-mail address, phone number, mailing address, company name (if applicable), sales tax ID (if applicable), credit card data (if applicable), and bank account details (if applicable). This information will be recorded, saved, and only used for processing the query or order.
From time to time, we may establish a business relationship with other businesses who we believe trustworthy, and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, data storage and management, processing of transactions and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information other than as specified by Chatox.
Compliance with Laws and Law Enforcement
Chatox cooperates with government and law enforcement officials to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property or rights of Chatox or of any third party, to prevent or stop any illegal or unethical activity, or to comply with the law.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
Links To Other Web Sites
Processing in the European Union and the United States
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province or country. Please be advised that we process and store all information on secure servers in the United States and/or the European Union. This is necessary in order to process your Personal Information. The laws in the United States or the European Union may not be as protective of your privacy as those in your location. By using our Site or Services and submitting Personal Information via the Site, you agree to this collection, use, transfer, and disclosure of your Personal Information and that such collection, use, transfer, and disclosure shall be governed by applicable laws in the United States and the European Union.
Updated: October 21, 2021